Need help? We're here for you.
Check the FAQ below for quick answers, or reach out through the app's feedback option.
After signing in with your Apple ID, tap "Create Family" and enter your family name. You can then add children and start giving out stars.
Go to Settings and tap on your invite code. Share the code or QR code with the other parent. They can enter it when joining the app to connect to your family.
Each star has a monetary value that you set (default is 1 NOK). When children earn stars, they accumulate value. You can change the star value in Settings.
Yes. Your data is stored securely in Firebase with end-to-end encryption. Each family's data is isolated and only accessible by family members. See our Privacy Policy for details.
Reward-E requires an internet connection for cloud sync and family sharing. However, some data may be available offline thanks to Firebase's offline cache.
Go to your device Settings > Apple ID > Subscriptions > Reward-E, then tap Cancel Subscription. You'll keep Premium access until the end of your current billing period.
Go to Settings > Account and use the account deletion option. This will remove your account and all associated data. If you're a family admin, please transfer ownership or delete the family first.
Reward-E supports multiple currencies. You can change your currency in Settings. The star value and total balances will be displayed in your chosen currency.